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Summary
Under limited supervision, performs basic secretarial and clerical duties pertaining to the activities of the Residential Program.

Essential Duties and Responsibilites
Sensitivity to cultural diversity of others Responsible for typing and compiling case review reports and documentation sheets generated by case review meetings Handles all the secretarial requirements for meeting minutes and correspondence generated by the ICF/MR program staff Responsible for set-up, maintaining, updating and purging the program charts for residents and operation record files as needed Responsible for maintaining and updating mailing lists for residents and employees Assures that outgoing mail is deposited Troubleshoots and/or reports any computer, facsimile machine, or copier problems that may occur and follow through to assure the problem is fixed Under the direction of the Senior Manager, purchases any necessary office supplies or equipment as needed Handles all the Secretarial requirements with respect to correspondence as requested Types all reports, forms, records, and other related material as requested Interfaces with people on the telephone in a responsive and appropriate manner with accurately recorded phone messages Interfaces with people personally in a responsive and appropriate manner and carries out certain public relation functions as requested Arranges for appointments, meeting rooms, luncheons and travel arrangements as requested Assists in preparation of memos, flyers, etc…as requested Is responsible for duplicating, word processing and computer usage as requested Other duties may be assigned

Supervisory Responsibilities


Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience
High school diploma or general education degree (GED); or equivalent combination of education and experience.

Language Skills
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.

Math Skills
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area circumference and volume. Ability to apply concepts of basic algebra and geometry.

Reasoning Ability
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

Other Skills
Must be able to type 55-60 words per minute and have the ability to translate a foreign language, take shorthand, and transcribe dictation. Must be proficient with word processing and be able to produce errorless documents.

Certifications, Licenses, Registrations


Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit. The employee is occasionally required to stand, walk, use hands to finger, handle or feel, reach with hands and arms, and talk or hear. The employee must occasionally lift and/or move up to 10 pounds.

Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.

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