Staying Informed and Supported During the Government Shutdown
Resources / contact information available:
• Local Congressional Offices
• Social Security Administration (open with reduced services)
• Online Portals (my Social Security: www.ssa.gov/myaccount.gov)
• Manage benefits, request documents, and more.
• State and Local Agencies for programs like SNAP, WIC, or Medicaid, contact NYS Department of Social Services or Health Department.
• Veterans Affairs (VA benefits and medical services continue, regional offices may be closed). VA Medical Centers and Clinics remain open
• Medicare/Medicaid (benefits continue, but expect delays due to staff furloughs.
• Use Online Services**: Whenever possible, use agency websites and portals.
• Follow official social media accounts of agencies like SSA, VA, and USDA for real-time updates.
Here’s who you can contact in Rochester if your family has questions about federal benefits or services during the government shutdown:
• Congressional Representative for Rochester, Rep. Joseph Morelle (He can assist with issues involving federal agencies like Social Security, VA, or IRS). Office number (202) 225-3615. Email at: www.morelle.house.gov/contact.
• For help with SNAP, WIC, Medicaid, Temporary Assistance, and other local benefits. SNAP: (585) 753-6960, Medicaid: (585) 753-2760, Temporary Assistance: (585) 753-6960,
· Online Benefit Management: Use www.mybenefits.ny.gov/mybenefits/begin to apply for or recertify benefits, report changes, check EBT balances.